Patients who show up, and stay in care.
Reminders, scheduling, forms and check-ins by text. Patients just reply.
- Appointment RemindersFewer empty chairsTwo texts per visit, from your EHR schedule, in the patient's language.
- Appointment SchedulingRebooked by replyConfirm, cancel or rebook by text. The EHR is updated. Nobody picks up a phone.
- Forms & RecordsPaperwork done before the visitIntake, consents and screeners by secure link. Records on request.
- OutreachNobody drops out unnoticedRenewal reminders, overdue care, follow-up after discharge.
Fewer no-shows. More patients who stay in care.
For patients
- Reschedule in two taps instead of twenty minutes on hold
- Paperwork done on the couch, not in the waiting room
- A check-in text the morning after a hard session
- Medicaid renewal reminders, so coverage does not lapse
For staff
- The phone stops ringing with "can I move my appointment"
- Open slots fill from the waitlist
- Intake arrives complete, before the first visit
- Anything unusual lands in one inbox, for a person
For clinicians
- How the week went, before the session starts
- Homework sent by text, so it gets done
- A check-in answered with one tap, not a missed call
- Families kept in the loop for IDD and youth
From the first reminder to the last follow-up, patients stay connected to care.
Appointment Reminders, Appointment Scheduling, Forms & Records and Outreach. One text thread with every patient, and your EHR kept up to date.
Two texts per visit, from the schedule in your EHR, in the patient's language. An opt-out line on every message.
Fewer empty chairs tomorrow morning.
Confirm, cancel or rebook by reply. A missed visit gets a same-day rebook text. Open slots are offered from the waitlist. The EHR is updated.
The slot gets filled without anyone picking up a phone.
Intake, consents and screeners by secure link before the visit, with your rules. A records page with upcoming visits, the care team and a request-records button.
The first visit is about care, not clipboards.
Medicaid renewal reminders before coverage lapses. Patients overdue for care. Follow-up after discharge to book the next visit. Broadcasts when the clinic closes for weather.
Nobody falls out of care because nobody called.
Check-ins, homework and screeners between sessions, by text.
Most tools stop at the visit. Athon checks in between visits. Everything shows up on the clinician's page.
One-tap check-ins
The clinician picks the question. The patient answers with a tap: Better, About the same, Worse. A run of "Worse" shows up on the clinician's page and the supervisor's list, the same day.
Homework and a note for next time
Takeaway cards after the session, with a reminder when it is time. A place for the patient to jot what came up during the week. The next session starts where they are.
A fuller picture of the week, if the patient wants it
Some patients choose to share more about how their week is going, without any extra work. The clinician sees it at a glance. Optional, the patient's choice, and never a substitute for the clinician's judgment.
Standard screeners, by text
PHQ-9, GAD-7 and the rest, sent by link on the schedule the clinician sets, word for word, scored into the chart. Measurement-based care without the clipboard.
Your team decides what sends on its own and what waits for a person.
Every request type has one setting: Automatic, Draft for approval, or Always a person. Everything starts in Draft.
Automatic
Runs on its own.
- Reminders and confirmations
- Reschedule into an open slot
- Renewal reminders
Draft for approval
A person approves before it sends.
- Answers to common questions
- Ride requests
- Follow-up after discharge
Always a person
Never automated.
- Anything about symptoms or medication
- A message that does not match a request
- Complaints
What it is worth to your center
More visits kept. More staff time back.
Completed visits a month
Added visit contribution a year
Staff time back a month
No. Everything happens in their messaging app. Forms and records open from a secure link in the phone's browser.
